Physio via Insurance in Hackney
We see insured patients from across Hackney, Dalston and East London at our Hackney Road clinic, with appointments available until 8pm on weekdays and Saturday mornings.
We work with major health insurers
How it works
How it works
011. Check Your PolicyContact your insurer to confirm your policy includes physiotherapy, and check any excess or session limits that apply.
022. Get Your Authorisation CodeYour insurer will usually provide an authorisation code, sometimes called a claim or pre-authorisation number, once you confirm you want to book with us.
033. Book and Bring ItBook your appointment through our team and bring your authorisation code, insurer details and any relevant policy documents to your first visit.
What you need to bring
Please bring your insurance authorisation code, your policy or membership number, and photo ID to your first appointment. If you are unsure what you need, contact us before booking and we will talk you through it.
Good to know
Frequently asked questions
Will my insurance cover the full cost of treatment?
This depends on your specific policy, including any excess and session limits. Your insurer can confirm exact cover before you book.
What happens if I don’t have an authorisation code yet?
You will need to contact your insurer first to obtain one before your appointment, as most insurers require this for direct billing to work.
Can I pay myself and claim back later instead?
Some policies allow this. Check with your insurer whether they require pre-authorisation or accept retrospective claims.
Do you work with insurers not listed on this page?
Possibly. Contact us with your insurer’s details and we can confirm whether we are able to process a claim.
Find us
Better Flow Physio
Unit 3, 430 Hackney Road, London E2 6QL
Monday–Friday7:30am–8pm
Saturday9am–2pm
SundayClosed
Let's get you moving again
Book an appointment online, or get in touch and we will come back to you the same working day.